Register Now: March Sync Call Training Webinar Our March Monthly Training Webinar Sync Call is on Thursday March 28th at 10:30AM Central. We will be discussing PULSE Weather. PULSE Weather enables customers to truly see everything, displaying critical weather information in live tracking and historical replay. During weather events, dispatchers use PULSE to keep their...
Category: News
Five-Star Friday – February, 2019
Register Now: February Sync Call Training Webinar Our February Monthly Training Webinar Sync Call is on Thursday February 21st at 3:00PM Central Time. Please join us on February 21st and learn how to create Waze Road Closures in PULSE and how to set Stop Points. Utilizing these features helps responders reduce their response times by...
Five-Star Friday – January, 2019
Register Now: January Sync Call Training Webinar Our January Training Webinar Sync Call is on Thursday January 24th at 10:30 AM Central Time. We will be kicking off 2019 discussing RapidSOS integration along with Location & Time-Based Response Delay Zones (patent pending). Our PULSE experts will review how to use and apply these great features...
Five-Star Friday – December, 2018
New Release: PULSE v.4.11 Now Available PULSE Release 4.11 is now available! This release brings exciting new features to the PULSE platform including: Location & Time-Based Response Delay Zones, PULSE News, an Audit Trail Report and more. Questions about a new feature? Contact us at pulsesupport@genesisworld.com. Product Spotlight: Location & Time-Based Response Delay Zones We...
Five-Star Friday – November, 2018
Product Spotlight: Azure Government We migrated PULSE from Microsoft® Azure to Azure Government. This further enhances our security, redundancy, vault (cloud) certifications for data handling, and for our law enforcement customers — enhances our CJIS compliance and makes way for future features that require the Azure Government platform. Tips & Tricks: Waze Road Closures Add...
Five-Star Friday – October, 2018
Upcoming Webinar: October 18th Register today for the October 18th PULSE Webinar for an overview of what’s new and a live demo! Register for the webinar » Customer Testimonial: Trinity EMS Last month, Trinity EMS was part of the effort to respond into the City of Lowell, MA for multiple building explosions. As part of...
Smith County Approves New Dispatch Software
Smith County, Texas – The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders. Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response times...
Five-Star Friday – August, 2018
Solution Highlight: PULSE Partnerships PULSE Partnerships provides the ability for agencies to instantly work together by bringing everyone into a single shared platform. This enables customers to save more lives, promote inter-agency cooperation and increase public trust. Imagine a scenario in which multiple agencies are responding into an outside jurisdiction and on-scene commanders are able...
Five-Star Friday – June, 2018
Hot Product Award: IAFC Recognizes Genesis PULSE as a Hot Product at Fire-Rescue Med 2018 We had a great time at Fire-Rescue Med. Thank you to the IAFC — The International Association of Fire Chiefs — for naming Genesis PULSE in Partnership with Waze a 2018 Hot Product! We enjoyed demonstrating the amazing things that...
Genesis PULSE Announces Partnership with RapidSOS
TYLER, TX — Genesis PULSE partners with RapidSOS to provide Public Safety with a single intuitive display that integrates real-time first responder positions with precise locations of 9-1-1 smartphone callers. Genesis PULSE enhances CADs by simplifying dispatch, validating decisions, and enabling users to see everything. PULSE consolidates disparate systems and devices into a single intuitive...