Genesis PULSE enhances CADs so that our customers can save time, money, property, and lives by simplifying dispatch, validating decisions and enabling customers to see everything. PULSE is an all-in-one software tool featuring real-time live tracking & unit recommendations, recording & replay capabilities, reporting, mobile application, partnerships, detailed weather, integrations with Waze, RapidSOS, and Motorola radio locations.

PULSE is a CAD enhancement that bolts onto any CAD to make the job of dispatching and selecting the fastest resource simple. You will be able to instantly and quickly report, replay and analyze all resources system-wide. PULSE consolidates disparate systems into a visually intuitive display that integrates multiple CADS, tracks any device (CAD units, in-vehicle modems, Motorola radios, smart devices, etc.), incorporates custom layers along with third-party applications and eases the process of CAD migrations.

PULSE consolidates disparate systems and devices into a single intuitive display that is secure, real-time, customizable, filterable, replayable, reportable and instantly accessible.

Simplify Dispatching
Validate Decisions
See Everything

Real-Time Live Tracking

View all vehicles and personnel that need to be tracked in a single intuitive display for at-a-glance confirmation that operations are as expected. Displaying active units and responses with the PULSE visual response clock makes it simple to track performance on critical responses.

PULSE Live is browser-based for instant accessibility from anywhere. With a Google maps-base that includes the satellite and traffic layers and the integration of a live Waze feed that displays traffic crashes, road closures and weather alerts it’s simple to see the most important information in real-time. Schedule a webinar to learn about the practically limitless flexibility of PULSE.

Real-Time Candidate Rankings

PULSE makes it simple to choose the fastest unit to respond to each incident because our Estimated Time Enroute (ETEs) calculations are the most accurate in any condition. For Candidate Rankings, PULSE live takes into account mode of travel (driving, biking, walking, etc.), road infrastructure, traffic, road closures, crashes, hazards, and weather when displaying a units ETE. This is significantly more accurate than as-the-crow flies and historical impedance data calculations. Our customers report that PULSE ETEs are on-point even in the most adverse weather and traffic conditions. Schedule a webinar to learn how PULSE candidate rankings are helping our customers to save time, money, property and lives.

Waze Road Closures

PULSE provides a simple interface to add road closures in your service area that are live in Waze within minutes! No map editing skills or switching to another application are required to help first responders avoid these costly obstacles. PULSE is the only application designed for emergency call centers that writes road closures directly into Waze. Schedule a webinar to learn about how to quickly add road closures to Waze via PULSE.





Recording & Replay Capabilities

Everything displayed in PULSE Live is archived, per customer retention policies, and replayable at any point in time. This is useful for understanding why a unit was selected and all aspects of what occurred during a units response, without needing to further question personnel. Users are able to see everything that was occurring system-wide during the selected replay time to validate the decisions that are made both in and out of the field. This includes displaying active units, available units, traffic, weather, crashes, road-closures and much more. This is an excellent tool for after-action system-wide reviews, very useful in analyzing high-risk / low-frequency events such as extreme weather, multi-casualty incidents, etc. Schedule a webinar to learn how quick and simple PULSE makes it to analyze events, cutting down review preparation from hours to minutes!

On-Demand Reporting Suite

Understand all aspects of your operations with the PULSE on-demand reporting suite. These browser-based reports display forensically archived data in a comprehensible format complete with graphs and are exportable to PDF, Excel, printing, etc. Some of the more popular reports are Chute Times or Turnout Times which captures an extremely accurate wheel-turn time, Trip Details, 168 Hour Heat Map which is helpful for staffing, Compliance by Month to see how you’re measuring up to best practices, standards, contracts and compliances, Out of Service, etc . Custom reports are also available. Schedule a webinar to learn about the powerful insights PULSE reporting can bring to your agency.



PULSE Partnerships provides the ability for agencies to instantly work together by bringing everyone into a single shared platform. This enables customers to save more lives, promote inter-agency cooperation and increase public trust. It’s great for consolidating disparate systems, such as multiple CADs for agencies that dispatch for outside agencies and can incorporate a call-handoff time. It’s also useful for interagency coordination and multi-agency coordination especially during large-scale events and day-to-day operations. Imagine a scenario in which multiple agencies are responding into an outside jurisdiction and on-scene commanders are able to see exactly where everyone is and exactly how far away anyone not yet on scene is. Schedule a webinar to learn about how PULSE partnerships help everyone seamlessly work together.

Waze Integration

PULSE is proud to be in partnership with Waze to bring the benefits of this great community directly to first responders. A case study revealed that 40% of the time the Waze event beats the 9-1-1 call by up to 4 minutes. By integrating Waze directly into PULSE responders are able to easily pinpoint traffic crashes and send vehicles towards a scene anticipating a 9-1-1 call and most importantly helping to decrease response times. Schedule a webinar to learn about the value of bringing Waze data directly into the hands of public safety and first responders with PULSE.

RapidSOS Integration

Adding RapidSOS data to the feature-rich PULSE display into emergency call centers provides the opportunity for dispatch personnel and first responders to locate 9-1-1 callers quickly. PULSE shows first responders the fastest units to send to an incident, the fastest routes to get there, and now — through the partnership with RapidSOS — the ability to more accurately pinpoint a caller’s location, thus getting help to those who need it in less time.

Motorola Radio Location Integration

Genesis PULSE Integrates Motorola Radio Locations (via the Motorola IMW) into Live and Replay! Motorola Radio Location integration enables PULSE users to track vehicles and Motorola Radios on a single intuitive display and to closely monitor vehicle and personnel positions and activity to increase safety. When first responders have activated their emergency button, PULSE instantly displays their exact location. Schedule a webinar to learn about the many features associated with radio location integration including PULSE aliasing.

Detailed Weather Overlay

PULSE Weather enables customers to truly see everything, displaying critical weather information in live tracking and historical replay. During weather events dispatchers use PULSE to keep their units out of harm’s way and to better plan responses. After weather events customers are able to Replay unit locations alongside weather to understand the complete response picture. Schedule a webinar to learn about how beneficial PULSE Weather is for coordinating responses in adverse weather situations.

Mobile Application

Using PULSE Mobile, receive call and incident assignments directly on your mobile device and automatically begin navigating to a scene using Waze. With the power of PULSE and Waze at your fingertips you’ll be able to avoid costly obstacles such as road closures, traffic, crashes, and more. to arrive on scene faster. Schedule a webinar to learn about PULSE mobile for in-vehicle.


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