PULSE Weather enables customers to truly see everything, displaying critical weather information in live tracking and historical replay. During weather events dispatchers use PULSE to keep their units out of harm’s way and better plan responses. After weather events administration is able to Replay unit locations alongside weather to understand the complete response picture.
Genesis PULSE, in partnership with Waze, is announcing the release for emergency call centers to input road closures within their service area – available now! Who has Post-It notes in their dispatch centers listing road-closures? The ability to add road closures to Waze directly from PULSE eliminates forgetting, turning around, information not transferring from shift to shift day to day and the many Post-It notes stuck to your monitor!
Champion EMS Service is a 501c3 non-profit, charitable organization which provides pre-hospital emergency care to 12 counties in the East Texas area. They rely on Genesis PULSE for its decision support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration.
"We immediately became a firm believer of what the PULSE product can and will do for our organization, allowing us to reduce response times and potentially save more lives."
— Teri Best, Chief Communications Officer, Champion EMS
Genesis partners with a number of charitable organizations to donate a portion of our blessings when needs arise. From Hurricane Harvey relief, to supporting our community and beyond, 2017 was a year of giving back. We look forward to doing even more in 2018. Be sure to check out our videos!
It’s been a great and busy start to the year. PULSE presented at the Minnesota MTUG meeting and exhibited at the ESO 2018 Wave Conference. Up next is the Michigan Statewide Interoperable Communications Training Conference and the International Wireless Communication Expo.
Genesis PULSE, in partnership with Waze, is announcing the release for emergency call centers to input road closures within your service area — available now! Adding road closures in PULSE will impact drivers using Waze & Google Maps with the sole desire for this to be a positive impact and improve response times for emergency personnel.
Current PULSE users can watch the ‘How to’ video linked on the Road Closures page. For any questions contact PULSE Support
Champion EMS Service is a 501c3 non-profit, charitable organization which provides pre-hospital emergency care to 12 counties in the East Texas area. They have over 250 employees and 34 Mobile Intensive Care Unit (MICU) ambulances – the highest level certified by the Texas Department of Health. In addition to emergency transport, Champion EMS provides transfer services for patients needing transportation from hospitals to convalescent, rehab or long-term nursing care facilities.
Champion EMS relies on Genesis PULSE for its decision support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration.
Genesis is partnered with Pure Religion and their Grace EmBEDded ministry, which builds and delivers beds for foster homes. Nearly 1 in 3 foster care situations in our area of Smith County, Texas are impacted by the absence of a bed. Grace EmBEDded needed 100 new beds to provide to foster homes in East Texas for the holidays. At a gathering at the Green Acres Baptist Church parking garage last evening, this lofty goal was easily met, thanks to a massive turnout of around 400 volunteers. We also thank Green Acres Baptist Church, Smith County Sheriff’s Office, CBS Rental and Supply, Chick-Fil-A, and Coca-Cola for donating their time, goods, and resources as well.
Genesis is excited to announce Chicago Communications, LLC as the newest PULSE Promoter! We look forward to working closely with Chicago Communications to enhance their customers CADs, simplify dispatching, validate decisions and see everything.
For more information on Chicago Communications visit them online:
We have been working on many new exciting things here at Genesis PULSE that we want to share with you!
Sunstar Paramedics — part of the Paramedics Plus system — is the sole provider for ambulance services in Pinellas County, Florida. They respond to over 230,000 calls annually (according to 2016 data). Sunstar relies on Genesis PULSE for its decision support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration.
MICCOM (Mobile Intensive Care Communications), based in Hackensack, New Jersey is the newest agency to add Genesis PULSE. MICCOM was formed in the mid-80s as a consolidated dispatch center for numerous health systems in northern New Jersey. With the number of ambulances being dispatched throughout their service area daily and the need for a robust reporting solution, Genesis PULSE was the perfect fit. Partnerships also allow MICCOM to see and share their resources with other surrounding public safety agencies and being across the Hudson from New York City, mutual aid responses can happen in a moments notice.
Los Angeles — L.A. ambulance service MedReach becomes the latest to add Genesis PULSE to their operation. Providing non-emergency transport services to the Los Angeles region, MedReach needed a reliable software application to aid their personnel with decision support. With some of the worst traffic congestion in the US, providing facilities with accurate arrival times and allowing dispatchers to make better choices for unit assignment based on historical task times is paramount for providing the best customer service possible.