News

27
Apr

Five-Bullet Friday – April 27, 2018

Solution Highlight: PULSE Replay

PULSE® Replay helps to validate the decisions being made in and out of the field and enables customers to truly see everything during an after-action review. Replay displays all aspects of what was occurring system-wide at any point in time. This includes displaying active units, available units, traffic, weather, crashes, road-closures and much more. This is an excellent tool for after-action system-wide reviews, very useful in analyzing high-risk / low-frequency events such as extreme weather, multi-casualty incidents, etc.

More about PULSE Replay

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29
Mar

Five-Bullet Friday – March 30, 2018

Solution Highlight: PULSE Weather

PULSE Weather enables customers to truly see everything, displaying critical weather information in live tracking and historical replay. During weather events dispatchers use PULSE to keep their units out of harm’s way and better plan responses. After weather events administration is able to Replay unit locations alongside weather to understand the complete response picture.

Video

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2
Feb

Five-Bullet Friday – February 2, 2018

Solution Highlight

Genesis PULSE, in partnership with Waze, is announcing the release for emergency call centers to input road closures within their service area – available now! Who has Post-It notes in their dispatch centers listing road-closures? The ability to add road closures to Waze directly from PULSE eliminates forgetting, turning around, information not transferring from shift to shift day to day and the many Post-It notes stuck to your monitor!
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Article of Interest

Champion EMS Service is a 501c3 non-profit, charitable organization which provides pre-hospital emergency care to 12 counties in the East Texas area. They rely on Genesis PULSE for its decision support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration.

"We immediately became a firm believer of what the PULSE product can and will do for our organization, allowing us to reduce response times and potentially save more lives."
— Teri Best, Chief Communications Officer, Champion EMS

Watch the case study video


Genesis Gives Back

Genesis partners with a number of charitable organizations to donate a portion of our blessings when needs arise. From Hurricane Harvey relief, to supporting our community and beyond, 2017 was a year of giving back. We look forward to doing even more in 2018. Be sure to check out our videos!

Genesis Gives Back


Upcoming Events

Upcoming Events

It’s been a great and busy start to the year. PULSE presented at the Minnesota MTUG meeting and exhibited at the ESO 2018 Wave Conference. Up next is the Michigan Statewide Interoperable Communications Training Conference and the International Wireless Communication Expo.

  • Michigan Statewide Interoperable Communications Training Conference
    February 20-23
    Traverse City, MI
  • IWCE — International Wireless Communications Expo
    March 7-8
    Orlando, FL
    Booth #2945


Tips & Tricks

Genesis PULSE, in partnership with Waze, is announcing the release for emergency call centers to input road closures within your service area — available now! Adding road closures in PULSE will impact drivers using Waze & Google Maps with the sole desire for this to be a positive impact and improve response times for emergency personnel.

Current PULSE users can watch the ‘How to’ video linked on the Road Closures page. For any questions contact PULSE Support

Screenshots

8
Dec

Customer Case Study: Champion EMS

Champion EMS Service is a 501c3 non-profit, charitable organization which provides pre-hospital emergency care to 12 counties in the East Texas area. They have over 250 employees and 34 Mobile Intensive Care Unit (MICU) ambulances – the highest level certified by the Texas Department of Health. In addition to emergency transport, Champion EMS provides transfer services for patients needing transportation from hospitals to convalescent, rehab or long-term nursing care facilities.

Champion EMS relies on Genesis PULSE for its decision support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration.

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23
Nov

Grace EmBEDded Ministry Builds 100 Beds on One Night

Genesis is partnered with Pure Religion and their Grace EmBEDded ministry, which builds and delivers beds for foster homes. Nearly 1 in 3 foster care situations in our area of Smith County, Texas are impacted by the absence of a bed. Grace EmBEDded needed 100 new beds to provide to foster homes in East Texas for the holidays. At a gathering at the Green Acres Baptist Church parking garage last evening, this lofty goal was easily met, thanks to a massive turnout of around 400 volunteers. We also thank Green Acres Baptist Church, Smith County Sheriff’s Office, CBS Rental and Supply, Chick-Fil-A, and Coca-Cola for donating their time, goods, and resources as well.
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3
Aug

Chicago Communications New PULSE Promoter

Genesis is excited to announce Chicago Communications, LLC as the newest PULSE Promoter! We look forward to working closely with Chicago Communications to enhance their customers CADs, simplify dispatching, validate decisions and see everything.

For more information on Chicago Communications visit them online:

2
Jun

New Weather, Dashboard Analytics and Mobile App in v.4.5 Release

We have been working on many new exciting things here at Genesis PULSE that we want to share with you!

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18
May

First Annual ZOLL EMS PULSE Award Winners

congratulations
Congratulations to The First Annual ZOLL EMS PULSE Award Winners, which were announced last evening at the ZOLL Summit in Denver Colorado. The winners were: Read more

3
May

Customer Case Study: Sunstar Paramedics

Sunstar Paramedics — part of the Paramedics Plus system — is the sole provider for ambulance services in Pinellas County, Florida. They respond to over 230,000 calls annually (according to 2016 data). Sunstar relies on Genesis PULSE for its decision support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration.

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1
May

New Customer: MICCOM — Hackensack, NJ

MICCOM (Mobile Intensive Care Communications), based in Hackensack, New Jersey is the newest agency to add Genesis PULSE. MICCOM was formed in the mid-80s as a consolidated dispatch center for numerous health systems in northern New Jersey. With the number of ambulances being dispatched throughout their service area daily and the need for a robust reporting solution, Genesis PULSE was the perfect fit. Partnerships also allow MICCOM to see and share their resources with other surrounding public safety agencies and being across the Hudson from New York City, mutual aid responses can happen in a moments notice.

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