Smith County Approves New Dispatch Software

Smith County, Texas – The Smith County Commissioners Court on August 14, approved new dispatch software that could be a “game changer” for emergency responders. Chad Richey, product manager for Genesis PULSE, said it is a web-based, decision support software for emergency call centers. The program is designed to simplify the dispatch process, meaning faster response...

Five-Star Friday – August, 2018

Five-Star Friday 1 Solution Highlight: PULSE Partnerships PULSE Partnerships provides the ability for agencies to instantly work together by bringing everyone into a single shared platform. This enables customers to save more lives, promote inter-agency cooperation and increase public trust. Imagine a scenario in which multiple agencies are responding into an outside jurisdiction and...

Five-Star Friday – June, 2018

Five-Star Friday 1 Hot Product Award: IAFC Recognizes Genesis PULSE as a Hot Product at Fire-Rescue Med 2018 We had a great time at Fire-Rescue Med. Thank you to the IAFC — The International Association of Fire Chiefs — for naming Genesis PULSE in Partnership with Waze a 2018 Hot Product! We enjoyed demonstrating...

Genesis PULSE Announces Partnership with RapidSOS

TYLER, TX — Genesis PULSE partners with RapidSOS to provide Public Safety with a single intuitive display that integrates real-time first responder positions with precise locations of 9-1-1 smartphone callers. Genesis PULSE enhances CADs by simplifying dispatch, validating decisions, and enabling users to see everything. PULSE consolidates disparate systems and devices into a single...

Five-Star Friday – May, 2018

Five-Star Friday 1 Solution Highlight: Genesis PULSE Integrates Radio Locations Genesis PULSE Integrates Motorola Radio Locations (via the Motorola IMW) into Live and Replay! Motorola Radio Location integration enables PULSE users to track vehicles and Motorola Radios on a single intuitive display that is secure, real-time, customizable, filterable, replayable, reportable and instantly accessible. Closely...

Five-Star Friday – March, 2018

Solution Highlight: PULSE Weather PULSE Weather enables customers to truly see everything, displaying critical weather information in live tracking and historical replay. During weather events dispatchers use PULSE to keep their units out of harm’s way and better plan responses. After weather events administration is able to Replay unit locations alongside weather to understand...

Five-Star Friday – February, 2018

Solution Highlight Genesis PULSE, in partnership with Waze, is announcing the release for emergency call centers to input road closures within their service area – available now! Who has Post-It notes in their dispatch centers listing road-closures? The ability to add road closures to Waze directly from PULSE eliminates forgetting, turning around, information not...

Customer Case Study – Champion EMS

Champion EMS Service is a 501c3 non-profit, charitable organization which provides pre-hospital emergency care to 12 counties in the East Texas area. They have over 250 employees and 34 Mobile Intensive Care Unit (MICU) ambulances – the highest level certified by the Texas Department of Health. In addition to emergency transport, Champion EMS provides...

Five-Star Friday – November, 2017

Solution Highlight Genesis PULSE customers across the country have experienced a measurable return on investment since implementing PULSE. Watch this short video to see just how much they’re saving. The numbers won’t disappoint. PULSE ROI Video Article of Interest Genesis PULSE in partnership with Waze demonstrates the power of integrating Waze directly into the hands...

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