Five-Star Friday – October, 2018

Upcoming Webinar: October 18th

Register today for the October 18th PULSE Webinar for an overview of what’s new and a live demo!

Register for the webinar »


Customer Testimonial: Trinity EMS

Last month, Trinity EMS was part of the effort to respond into the City of Lowell, MA for multiple building explosions. As part of their after action review, they noted:

“With PULSE Replay, we were able to easily show the capabilities that Trinity EMS has and what we can provide to a community during a major event, while still managing our day-to-day activities.”


Product Spotlight: Accurate Device Locations

Google Android & Apple iOS 12 devices now send accurate 9-1-1 caller location data to RapidSOS. Genesis PULSE is proud to partner with RapidSOS to bring this life-saving technology to all of our customers. For more information, contact us: pulse@genesisworld.com.


Tips & Tricks: RapidSOS Integration

PULSE Users, did you know that once an emergency call is received and goes into queue for assignment, PULSE queries the RapidSOS NG911 Clearinghouse for device location details? Once the call is visible in Active Responses, a green circle/white checkmark provides an indication that RapidSOS data is available. If you would like to add RapidSOS to your PULSE account, contact us: pulsesupport@genesisworld.com.


PULSE Events: EMS World

Thank you to everyone who visited with us at APCO in Las Vegas and Fire-Rescue International in Dallas! Seeing our amazing customers is what makes these shows so great.

We look forward to catching up with our EMS customers at EMS World Expo in Nashville. You will find us at booth #818 on Oct. 31st, Nov. 1st & Nov. 2nd.

Register for a FREE EMS World Expo exhibit hall pass here »

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