Mercy EMS


Genesis PULSE Welcomes Mercy EMS

Genesis PULSE proudly welcomes new customer Mercy EMS in Springfield, Missouri. In the words of Emergency Services Communication Center Manager Sonny Saxton:

"Genesis Pulse is an exciting enhancement to the pre-hospital care provided to our communities. The display of real-time unit location and status of our own resources and those of our emergency service partners provides a means to dispatch the closest most appropriate resource. In addition, the replay and analytic tools have reduced the amount of time spent gathering data elements for performance improvement activities.

It was a pleasure working with Chad and his team. They worked hard to meet our expectations and provided valuable training and support since our go-live."

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