A little over two years ago, Genesis PULSE® was released — a software tool for decision support and situational awareness for emergency call centers. Within a very short amount of time, call centers across the United States were using our program to enhance their dispatch processes, reduce response times, and completely innovate their after-action reviews.
Our newest customer, Champion EMS, based in Longview, TX chose Genesis PULSE for its decision-support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration. The value of the PULSE solution became immediately visible. Read more