Customer Case Study: Sunstar Paramedics

Sunstar Paramedics — part of the Paramedics Plus system — is the sole provider for ambulance services in Pinellas County, Florida. They respond to over 230,000 calls annually (according to 2016 data). Sunstar relies on Genesis PULSE for its decision support features for dispatch, its Replay and Reporting features for supervisory and administrative personnel, and the added benefits of our exclusive Waze integration.

“PULSE seamlessly puts all the pieces together at one time. Before, we would see one piece of a call. Now, we’re looking at all the calls that are going on.” — Mark Postma, COO, Sunstar Paramedics / VP, Paramedics Plus