Los Angeles — L.A. ambulance service MedReach becomes the latest to add Genesis PULSE to their operation. Providing non-emergency transport services to the Los Angeles region, MedReach needed a reliable software application to aid their personnel with decision support. With some of the worst traffic congestion in the US, providing facilities with accurate arrival times and allowing dispatchers to make better choices for unit assignment based on historical task times is paramount for providing the best customer service possible.
"We are excited to add another customer in California to our ever-increasing family! It’s always great to see an agency who values on-time performance while simplifying the dispatch process." said Chad Richey, Genesis PULSE Product Manager.
MedReach has provided ambulance transportation and medical stand-by services to communities in Los Angeles County for over 25 years.