For EMS services that have contractual obligations and want to better track late calls as they occur, Late Call reporting can be utilized. The report is also ideal for dispatchers and supervisors within agencies that have a late call review process.
The 168-hour Report Heatmap provides a graphical representation of call volume where the individual values shown by hour of day / day of week are represented as colors. This allows administrators and demand analysis personnel to quickly and easily see peak demand times.
A corresponding report for SCiQ (as seen on PULSE Live) can be accessed via the widget or directly through the Reports module. SCiQ can be viewed up to 14 days in advance. The report features large fonts for easy viewing in a daily PULSE review session and / or when displayed on a large screen. Additional filters for Response Zone & Priority are available.
This Genesis PULSE® report locates inactive vehicles or vehicles currently in a stopped state. A particular vehicle is located in the right panel. Clicking that vehicle will cause the map to pan and zoom to its last known position.
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“We were looking for a product to aid in our response compliance while also aiding the Radio Controllers in their situational awareness. Being a non-profit organization, it was important to make sure we got a dependable product without spending an exorbitant amount of money.”
Eric Callender, Director of Communications
Careflite, Grand Prairie, TX